MAKING YOUR BOOKING
To book your tour simply choose a Start Date and complete our online booking form. Once your booking has been processed, our reservation team will email you a Booking Confirmation and payment details
Please note that It is your responsibility to organize suitable travel and health insurance and we strongly encourage you to do so. Dubrovnik Active Holidays is not in the business of providing insurance products and cannot be held liable for your failure to arrange suitable insurance that can leave you exposed, medically, financially or otherwise.
DUBROVNIK ACTIVE HOLIDAYS CANCELLATIONS DEFINITIONS
“Cancellation” is defined as not attending your scheduled event, including postponing or rescheduling. It is your responsibility to read and understand our cancellation policy before making a reservation.
GUEST CANCELLATION POLICY
Depending on when you cancel, cancellation fees may apply. Fees are determined by the following schedule (“the Cancellation fee schedule”):
- If you cancel 7 days or more before your tour start date, you will be refunded the full amount
- If you cancel 6 to 2 days before your tour start date, you will be refunded 50% of your payment
- If you cancel 24h before your tour start, you will forfeit your entire payment.
Due to our need to commit to other reservations or other arrangements in advance, exceptions to our policy cannot be made for any reason.
DUBROVNIK ACTIVE HOLIDAYS CANCELLATION POLICY
If Dubrovnik Active Holidays must cancel or change a scheduled event date for any safety reasons or whatsoever, you can accept the changes or you may request a full refund which will be accommodated as soon is possible.
Dubrovnik Active Holidays is not responsible for your expenses incurred in preparation for any cancelled event such as other accommodation, airline tickets, loss of work, and/or other costs associated with preparing for your trip.
PASSPORTS, VISAS AND DOCUMENTS
It is the responsibility of each participant to obtain a valid passport, visa(s) and necessary certificates for holiday in Dubrovnik
Dubrovnik Active Holidays holds no responsibility for the actions or omissions of third parties or independent contractors, including in the event that they modify the nature of a service on a tour as compared with the advertised nature of the service.
You acknowledge that you participate voluntarily on the tours arranged by the Dubrovnik Active Holidays and insofar as legally permissible, surrender your right to any cause of action against Dubrovnik Active Holidays arising from any injuries, loss or damage to person or property that occurs on the tours.
PHOTO / VIDEO RELEASE FORM
I hereby grant to Dubrovnik Active Holidays the absolute and irrevocable right and unrestricted permission to use photographic portraits / images / videos in which I feature that are taken during the course of the tours to use / republish / copyright, etc. for commercial use in association with Dubrovnik Active Holidays. I hereby release and discharge Dubrovnik Active Holidays from any and all claims and demands arising out of or in connection with the use of the photographs and video footage, including without limitation any and all claims for libel or invasion of privacy. Your privacy will be respected if you don’t want to be involved in creating promotional material.
By booking the tours you agree to all terms and conditions above. For any questions or queries, please email us at firstname.lastname@example.org